Terms and Conditions

These Terms and Conditions set out the rules that govern your use of VibroBet. They explain the relationship between us and you, how we operate the site, and what we expect from players. Please read them before registering or placing any bets. By creating an account and using our services you accept and agree to be bound by these terms.

Account responsibilities

You are responsible for keeping your account details secure. Only one account is permitted per person, household and payment method. If we have reasonable grounds to suspect multiple accounts, fraud or abuse, we may suspend or close the accounts and withhold funds while we investigate. You must provide accurate information on registration and update it if anything changes.

Verification and checks

We may require proof of identity, address and payment method at any time, and verification must be completed before withdrawals are processed. Documents requested for KYC checks should be clear and valid; failure to provide them may result in delays, temporary suspension or account closure.

Eligibility requirements

To open an account you must be at least 18 years old and located in a jurisdiction where our services are permitted. You must not use a VPN or other tools to bypass geo-restrictions. By registering you confirm you meet these eligibility requirements and will comply with any local laws that apply to you.

Acceptable platform use

Our services are for lawful personal use only. You must not attempt to manipulate games, exploit bonuses, collude with other users or use automated betting tools. Abusive behaviour towards staff, attempts at money laundering, chargebacks or other fraudulent activity will lead to account suspension, withholding of funds and possible reporting to relevant authorities.

General bonus and promotion rules

Promotions are subject to separate terms which form part of these Terms and Conditions. Bonuses may carry wagering requirements, contribution weights and maximum bet limits while a bonus is active. For example, some offers require wagering before bonus funds convert to withdrawable balance and a maximum bet limit applies during play with bonus funds. We reserve the right to refuse, cancel or reclaim bonuses where we suspect abuse or breach of promotion rules.

Deposits and withdrawals

Deposits must be made using a payment method in your name. Minimum deposit and withdrawal amounts, processing times and limits vary by method and may be shown in your cashier. Withdrawals are processed after verification and standard checks; we may require additional information for high value or irregular transactions. We aim to process withdrawals promptly but timing depends on the chosen payment method and third party providers.

Dispute resolution

If you have a complaint please contact our support team in the first instance. We will attempt to resolve issues promptly and fairly. If a resolution cannot be reached, you may be directed to an independent dispute resolution or complaints channel where applicable. We keep records of communications and decisions relating to disputes.

Updates to Terms and Conditions

We may update these terms from time to time. Material changes will be communicated by notification on the site or by email where possible. Continued use of the service after changes indicates acceptance. If you do not accept an update you should close your account and cease using the service.

For help with account matters or responsible gambling tools such as deposit limits, time-outs and self-exclusion, contact [email protected].